Frequently Asked Questions
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It is common practice that people work on multiple machines: one at work, one at home and maybe even a laptop for travelling. Our end user license can be activated on a maximum of 3 machines given that the user name is identical. If the naming is slightly different for any reason, just let us know and we will find a way around it.
Yes, you can cancel at any time. It means that we will not bill you for the next period when your subscription is about to expire. There is no reimbursement in case you paid for a year and cancel half-way.
Yes, PDF/Mergician will continue to work on your machine. However, the activation of new PDF/Mergician serials is no longer possible.
You will need to install variaDoc 6.0, from here. You will also need a valid serial for variaDoc 6.0.
A PDF/Mergician project can be opened in variaDoc. However, after saving, it becomes a variaDoc project. A variaDoc project can not be opened in PDF/Mergician.
You can no longer activate PDF/Mergician with these serials. For a discounted switch to variaDoc, contact firstname.lastname@example.org.
No, we do not support PDF/Mergician. We only support variaDoc.